Agile Maturity+ Assessment (Conversation Set)

Assess current agile maturity to identify steps that your teams can take to increase agile effectiveness.

This is a great conversation set for teams that are working in a scaled Agile environment and are wanting to assess their agile maturity.
 
Using this set will help identify your teams' current agile effectiveness. It will also help to identify ways of improving alignment with agile principles and values.
 
The questions are designed so that individuals can easily reflect and provide valuable feedback so that your teams can quickly adapt and make positive changes.
 

Below is the full conversation set which can be used for weekly conversations.

📝 Note: This conversation set can also be run as a long form survey instead.


Time to Market

People

Rated Statement Conversation Starter
As a team, we have the skills and capabilities to deliver on our purpose. What other skills or capabilities do you need to reduce dependency on other teams?
We often find new ways to improve team performance to meet our OKR targets. How could you help your team improve performance?

Option 1: We collaborate effectively in our team.

Option 2: We share ideas and brainstorm with equal participation.

How could you improve your ability to collaborate with your team members?

Process

Rated Statement Conversation Starter
Our Team's Agile events are well-run. Which event would you focus on improving and why?
MVPs (Minimum viable products); We break work down into small pieces of functionality where possible. Do you have any ideas for how to test smaller pieces of functionality?

Option 1: We regularly track and monitor our team's performance within [org] OKR framework.

Option 2: We understand how our work supports [org] strategy.

Is there anything that would help to better connect your work to [org] strategy?

Strategy

Rated Statement Conversation Starter
We minimise context switching and focus on one piece of work at a time. What are the biggest obstacles you face when trying to focus?

Structure

Rated Statement Conversation Starter
We collaborate effectively with all necessary stakeholders to deliver our goals. How could you improve your ability to collaborate with stakeholders?

Technology

Rated Statement Conversation Starter
We deliver value rapidly to our customers and respond to their changing needs. Are there any process or technical issues slowing you or your team down at the moment?
We have access to the systems, tools and technical people we need to deliver on our team outcomes. Are any systems or tooling missing for your team?

 


Employee Engagement

People

Rated Statement Conversation Starter
The pace of our work allows us to maintain a healthy work-life balance. What needs to happen for you to have a better work-life balance?
We openly discuss the things that we get wrong, which enables us to learn and grow together. How could you turn your learnings from failure in to action?
We learn together by regularly improving our crafts and standards. What needs to happen for you to have enough time to develop your craft?

Option 1: We are empowered to make decisions over the work we do and how we do it.

Option 2: The team is trusted to make the best decisions for our customers.

Do you have any questions about the guardrails that you work within?
We have the trust and vulnerability we need to give and receive instant feedback. How could you improve your ability to provide others with feedback in the moment?
We regularly celebrate success as a team. What more could you do to help celebrate team success?

Strategy

Rated Statement Conversation Starter
We have a clear purpose that reflects the work we do in our team, our Tribe/Unit and alignment to [org]. Is there more you could do to understand your Tribe/Unit and/or [org] purpose?

Structure

Rated Statement Conversation Starter
The role of each individual in my team is clear to me. Are there any roles you would like to understand more about?

Option 1: The definition of my role is consistent across [org].

Option 2: My [chapter] collaborates to improve our craft standards.

Do you have enough opportunity to contribute to craft standards in your [chapter]?

 


Customer Satisfaction

Process

Rated Statement Conversation Starter
When planning we prioritise our work based on clear business and customer value. What is one thing you could do better during your planning sessions?

Strategy

Rated Statement Conversation Starter
We understand who our customers are, what their needs are and the value we create for them. What changes would help you deliver more value to customers?
We use Customer Journey Maps (I.e. JUCCI or similar) to identify new opportunities to better serve our customers. How could you better understand your customer's experience of your products or services?

Technology

Rated Statement Conversation Starter

We learn rapidly by using "safe to fail" experiments often.

What else could you do to experiment more often?

Option 1: We make good decisions for our customers based on data insights.

Option 2: We have the access we need to key customer measures.

How could you improve access and quality of our customer data?