Assess current agile maturity to identify steps that your teams can take to increase agile effectiveness.
Below is the full conversation set which can be used for weekly conversations.
📝 Note: This conversation set can also be run as a long form survey instead.
Time to Market
People
Rated Statement | Conversation Starter |
As a team, we have the skills and capabilities to deliver on our purpose. | What other skills or capabilities do you need to reduce dependency on other teams? |
We often find new ways to improve team performance to meet our OKR targets. | How could you help your team improve performance? |
Option 1: We collaborate effectively in our team. Option 2: We share ideas and brainstorm with equal participation. |
How could you improve your ability to collaborate with your team members? |
Process
Rated Statement | Conversation Starter |
Our Team's Agile events are well-run. | Which event would you focus on improving and why? |
MVPs (Minimum viable products); We break work down into small pieces of functionality where possible. | Do you have any ideas for how to test smaller pieces of functionality? |
Option 1: We regularly track and monitor our team's performance within [org] OKR framework. Option 2: We understand how our work supports [org] strategy. |
Is there anything that would help to better connect your work to [org] strategy? |
Strategy
Rated Statement | Conversation Starter |
We minimise context switching and focus on one piece of work at a time. | What are the biggest obstacles you face when trying to focus? |
Structure
Rated Statement | Conversation Starter |
We collaborate effectively with all necessary stakeholders to deliver our goals. | How could you improve your ability to collaborate with stakeholders? |
Technology
Rated Statement | Conversation Starter |
We deliver value rapidly to our customers and respond to their changing needs. | Are there any process or technical issues slowing you or your team down at the moment? |
We have access to the systems, tools and technical people we need to deliver on our team outcomes. | Are any systems or tooling missing for your team? |
Employee Engagement
People
Rated Statement | Conversation Starter |
The pace of our work allows us to maintain a healthy work-life balance. | What needs to happen for you to have a better work-life balance? |
We openly discuss the things that we get wrong, which enables us to learn and grow together. | How could you turn your learnings from failure in to action? |
We learn together by regularly improving our crafts and standards. | What needs to happen for you to have enough time to develop your craft? |
Option 1: We are empowered to make decisions over the work we do and how we do it. Option 2: The team is trusted to make the best decisions for our customers. |
Do you have any questions about the guardrails that you work within? |
We have the trust and vulnerability we need to give and receive instant feedback. | How could you improve your ability to provide others with feedback in the moment? |
We regularly celebrate success as a team. | What more could you do to help celebrate team success? |
Strategy
Rated Statement | Conversation Starter |
We have a clear purpose that reflects the work we do in our team, our Tribe/Unit and alignment to [org]. | Is there more you could do to understand your Tribe/Unit and/or [org] purpose? |
Structure
Rated Statement | Conversation Starter |
The role of each individual in my team is clear to me. | Are there any roles you would like to understand more about? |
Option 1: The definition of my role is consistent across [org]. Option 2: My [chapter] collaborates to improve our craft standards. |
Do you have enough opportunity to contribute to craft standards in your [chapter]? |
Customer Satisfaction
Process
Rated Statement | Conversation Starter |
When planning we prioritise our work based on clear business and customer value. | What is one thing you could do better during your planning sessions? |
Strategy
Rated Statement | Conversation Starter |
We understand who our customers are, what their needs are and the value we create for them. | What changes would help you deliver more value to customers? |
We use Customer Journey Maps (I.e. JUCCI or similar) to identify new opportunities to better serve our customers. | How could you better understand your customer's experience of your products or services? |
Technology
Rated Statement | Conversation Starter |
We learn rapidly by using "safe to fail" experiments often. |
What else could you do to experiment more often? |
Option 1: We make good decisions for our customers based on data insights. Option 2: We have the access we need to key customer measures. |
How could you improve access and quality of our customer data? |