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  3. Navigating the live feed with filters

Apply a campaign filter

📺  Watch the video lesson here: Navigating the live feed with filters

 

If you are a leader or someone who has been tasked with responding to people in Joyous, you can filter the feed to conversations for a particular campaign.

 

1. Type the campaign name into the filter bar.

  • As you begin to type, the options presented in the filter results should narrow until you see the filter you are typing in the list.

2. Select the filter from the list.
  • Applied filters are visible in the filter bar.
  • You can apply more than one filter at a time, and from multiple filter groups.
  • To remove a filter, click on the "x" on the right side of the filter chip, or place your cursor to the right of the filter chip and hit delete. 

 

3. To see which campaign filters you can apply, click on the FILTERS button.

 

4. Expand the Campaign filter group by clicking on the arrow to the right.

 


5. Select the filter you would like to apply from the filter options. 

 


6. Click the FILTERS button to close the filter panel.