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  3. Navigating the live feed with filters

Apply a location filter

📺  Watch the video lesson here: Navigating the live feed with filters

 

If you are a leader or someone who has been tasked with responding to people in Joyous, you can filter the feed to conversations from a particular location.

 

📝  Note: In Joyous, it is common for a location to be an available filter; however, it is possible that it may not be available in your organisation.

 

1. Type the location name into the filter bar.

  • As you begin to type, the options presented in the filter results should narrow until you see the filter you are typing in the list.
  • Select the filter from the list.
  • Applied filters are visible in the filter bar.
  • You can apply more than one filter at a time, and from multiple filter groups.
  • To remove a filter, click on the 'x' on the right side of the filter chip, or place your cursor to the right of the filter chip and hit delete. 

 

2. To see which location filters you can apply click on the FILTERS button.

  • Expand the Location filter group by clicking on the arrow to the right.
  • Select the filter you would like to apply from the filter options. 
  • Click the FILTERS button to close the filter panel.

 

📝  Note: Location filters will be based on the location the team member was based in at the time they participated in the filtered conversation. If they have since changed locations, this will not cause their previous conversations to be updated.