If you have an issue or question you'd like answered, you can chat with one of our support team via your conversation drawer.
There are two ways to chat with Joyous:
1. From your conversation feed.
- Click or tap the three vertical lines in the top left corner.
- A drawer will pop out.
- Click or tap 'Chat with Joyous'. A chatbox will appear.
- Type your message in the chatbox, then press the send arrow or hit return on your keyboard.
- Our support team will receive your message and respond back to you within business hours.
- Submit your email address to receive a notification when the Joyous team responds.
- If no email address is given, you will see a response the next time you are in your conversation feed.
2. From the leader view.
- Click or tap your name in the top right-hand corner of the leader view.
- Then, click or tap Chat with Joyous.
- A chat box will appear and you can talk to one of our support team.