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      Culture Survey

      Run a Culture Survey to crowdsource ideas for improving the culture at your organisation.

      We recommend keeping surveys below 10 minutes to complete. Long surveys can cause fatigue and result in poor data quality.

      Survey structure

      • Questions are grouped by category to ensure that the survey is easy to follow for participants.
      • We recommend asking 5 rating questions followed by 1 open question for each category as surveys are naturally measurement-focused rather than conversational.
      • The open question for each category seeks ideas and solutions for improvement.
      • We discourage exceeding 20 questions per survey, as this results in survey fatigue.
      • Messages, instructions, and encouragement throughout the survey help with pace setting and engagement.


      Part 1 (Development & Experience)

      Type Survey
      Messages

      1. Hi! We want to make life better for you at ACME. Please use this survey to tell us about your experiences and help us to create change.

      2. This is a confidential survey. Your responses will be seen by the [insert team responsible] team to [identify improvements/something else]. You won't receive a direct response to any of your comments.

      3. This should only take 10 minutes to complete. First up, reflect on how engaged you are feeling at the moment.

      4. How strongly do you agree or disagree with the following statements?
      Rated statements 1. My role makes good use of my skills, knowledge and experience.​
      ​
      2. My role challenges me in a way that leads to personal growth. ​

      ​
      3. I am motivated to work even when things are challenging.​

      4. The work I do is important to me.​

      5. I find it easy to concentrate on my work.
      Open question How might we improve engagement at [org]?

       

      Part 2 (Well-being & Safety)

      Type Survey
      Messages

      1. Next up, we’d like to understand more about your well-being.

      2. How strongly do you agree or disagree with the following statements?
      Rated statements

      1. I feel safe at work.

      2. I feel like ACME cares about my mental well-being.

      3. My workload is manageable.

      4. I feel comfortable voicing any concerns I have.

      5. I’m satisfied with the balance between my work and home life.
      Open question 1. How could we improve well-being for people at [org]?

       

      Part 3 (Tools & Processes)

      Type Survey
      Messages

      1. Nearly there! Next, let's reflect on the culture and environment at [org].

      2. How strongly do you agree or disagree with the following statements?
      Rated statements

      1. It is clear what is expected of me in my role.

      2. I have opportunities to perform my role the way I think is best.

      3. The tools, technology and processes at ACME allow me to perform my role well.

      4. It is clear how my role contributes to the success of ACME.

      5. I feel trusted to do a good job.
      Open question 1. What is one thing we could do to improve the culture and environment at [org]?

       

      Part 4 (Diversity, Equity & Inclusion)

      Type Survey
      Messages

      1. Finally, it's time to reflect on fairness and inclusion at work.

      2. How strongly do you agree or disagree with the following statements?
      Rated statements

      1. I feel connected to the wider ACME team.

      2. I feel heard when I share my thoughts.

      3. I have opportunities to grow & develop at ACME.

      4. I feel like I’m part of a team.

      5. My role provides me with opportunities to learn.
      Open question 1. What ideas do you have to improve fairness and inclusion at [org]?
      Message

      1. We appreciate you taking the time to answer this survey. Your feedback will influence the improvements we make. Thank you.