Culture (Survey)

Run a survey using the Joyous Culture (Conversation Set) that is based on our extensive EX Genome research project.

Surveys should be carried out on a regular basis such as quarterly to continually assess culture and create opportunities for change that can be actioned.

We recommend keeping surveys below 10 minutes to complete. Long surveys can cause fatigue and result in poor data quality.

Survey structure

    • Questions are grouped by category to ensure that the survey is easy to follow for participants.
    • We recommend asking 3 - 10 rated scale questions followed by 1 open text question for each category, as survey's are naturally measurement focused over conversational.
    • The open text questions for each category relates directly to the rated scale question asked immediately before it to ensure a logical flow for the participants.
    • Including messages, instructions and encouragement throughout the survey helps with understanding and engagement.

📝Note: This survey can be also be run as a weekly conversation set instead.

 

Below is a culture survey broken down to the 4 categories.


 

Part 1 (Engagement)

Type Survey
Preamble

Kia ora! (Hello!)

Please use this survey to tell us about your experience at work.

It should only take 5 minutes to complete. Your response will help us make life better for you at work.

First up, reflect on how engaged you are feeling at the moment.

How strongly do you agree or disagree with the following statements?

Rated scale questions

1. My role makes good use of my skills, knowledge, and experience.

2. My role gives me a sense of personal achievement.    

3. Most days I feel good about my role.

Open text question What does a great day look like for you?
Message Ka pai! (Well done!)

 

Part 2 (Well-being)

Type Survey
Preamble

Next up, we'd like to understand more about your well-being.

How strongly do you agree or disagree with the following statements?

Rated scale questions

1. I feel safe at work.

2. I feel like [org] cares about my mental well-being.    

3. I have the time I need to deliver quality results.

Open text question Can you share a recent example when you didn't have the time?
Message Ka rawe! (Excellent!)

 

Part 3 (Culture and Environment)

Type Survey
Preamble

Nearly there! Next let's reflect on the culture and environment at [org].

How strongly do you agree or disagree with the following statements?

Rated scale questions

1. It is clear what is expected of me in my role.

2. Business goals and strategies are clearly communicated.   

3. I feel trusted to do a good job.

4. The tools, technology and processes at [org] allow me to perform my role well.

Open text question Would anything help you perform your role better?
Message Tino pai! (Very good!)

 

Part 4 (Fairness and Inclusion)

Type Survey
Preamble

Finally, it's time to reflect about fairness and inclusion at work.

How strongly do you agree or disagree with the following statements?

Rated scale questions

1. I feel connected to the wider [org] team.

2. I feel comfortable sharing my ideas.   

3. I'm treated with respect at [org].

Open text question What does respect mean for you in your role?
Message

Tino mīharo! (Amazing!)

You're all done, thank you!