Health and Safety (Conversation set)

Designed in collaboration with WorkSafe NZ - everything you need to start talking about health and safety at work.

 

Safer organizations perform better. But safer organizations don’t occur by focusing on hazards and incidents. Safety is a natural consequence of focusing on resilience. Our Health and Safety set is designed to elicit conversations centered around the behaviours that have the most impact on resilience.

 

📝 Note: This conversation set can also be run as a long form survey instead.

 

Here is the full conversation set.


Capacity

Support

Rated Statement Conversation Starter

I have the support I need to get my job done safely.

Is there any other support that you need?
We are set up to succeed at work. Is there anything else you need to help you succeed?

Intensity

Rated Statement Conversation Starter

We can handle our work even when it is intense.

Can you think of a time when your work wasn't manageable?

I usually feel that our work is under control. When is your work most difficult?

Flow

Rated Statement Conversation Starter

I am able to focus on my main tasks.

Is there anything that stops you from focusing on your main tasks?

We are set up to be efficient and focused.

Is there anything that gets in the way of you doing your job?

 


Variability

Conditions

Rated Statement Conversation Starter

We can do our work in all conditions.

Are there any conditions that make your work unsafe?

We know how to adapt our work when needed.

What conditions are the hardest to adapt to?

Trade-offs

Rated Statement Conversation Starter

Safety is our top priority.

Can you think of a time when safety was not a top priority?

If we need to make trade-offs, we ensure safety remains a priority.

How can we ensure safety is always a priority?

Surprise

Rated Statement Conversation Starter
Our work is rarely disrupted. What disrupts your work the most?

Work usually goes as planned.

When does your work not go to plan?

 


Culture

Learning

Rated Statement Conversation Starter

When things go wrong, we help each other learn to do better.

What could we do better to learn from what goes wrong?

I am comfortable making suggestions to improve safety. Do you have any suggestions to improve safety?

Empowering

Rated Statement Conversation Starter

We are encouraged to share ideas to improve health and safety.

What would help people feel comfortable sharing their ideas?

I have opportunities to help manage health and safety.

How would you like to be involved?

Understanding

Rated Statement Conversation Starter

Our procedures make sense for the work we do.

Are there any procedures that don't make sense?

Our leaders understand the work we do.

Is there anything that is not understood?

 


Resilience

Adaptability

Rated Statement Conversation Starter
We are able to adapt quickly to changes in working conditions.

What makes it difficult to adapt?

We are prepared to safely adapt to emergencies. Do you have any suggestions to improve safety?

Reflection

Rated Statement Conversation Starter
We look at jobs that went right to understand how that happens.

What more can we be doing to understand how to do our jobs right?

We are prepared to safely adapt to emergencies. Do you have any suggestions to improve safety?

Proactivity

Rated Statement Conversation Starter

We take a proactive approach to managing safety.

Are there any changes we should make to managing safety?

We take time to come up with solutions to potential problems.

What is the best way to identify and share solutions to problems?