1. Help Center
  2. Facilitator resources
  3. Understanding the Live Feed & Inbox

How do I access the Live Feed?

Access the Live Feed from your conversation drawer, browser, or weekly summary email.

New users will receive a 'Getting Started with Joyous' email to log in for the first time. You will either log in with your Microsoft or Okta account or set up a password directly in Joyous. After setting a password, there are three ways you can access the Live Feed.



1. Access the Live Feed from your conversation drawer.

  • Click or tap the three vertical lines in the top left corner of your conversations. A drawer will pop out.
  • Click or tap 'Go to conversation feed'. This will take you to the Live Feed.





2. Access the Live Feed from your browser.




3. Access the Live Feed from your weekly email summary.

  • As a facilitator, you will receive a weekly email summary during a campaign. This will include the latest campaign activity and link you to the Live Feed with relevant conversation filters applied. 
  • Click any link to be taken to the related conversations in Joyous.