How do I use SFTP to transfer people data CSV file?

Secure File Transfer Protocol (SFTP) is a method of transferring files from your organization to Joyous.

Ideally, an automated transfer of the CSV file from your organisation's system to Joyous is set up for a regular cadence. Otherwise, you can set up an SFTP client to manually transfer files to the Joyous SFTP server.

Follow the instructions below to set up the SFTP:

1: Generate an SSH Key

2: Provide Joyous with the Public Key

  • Joyous will use this to create a folder on the SFTP server and provide you with the connection details
  • Please ensure that you store the Private key in a secure location

3: Run a test transfer

4: Set up the automatic transfer of the people data CSV

  • Joyous can accept new files in any cadence


Not able to set up the automatic transfer?

You can set up an SFTP client to connect to the Joyous SFTP server. Please find the instructions for setting up a client below:

Now you can send CSV files to Joyous through this client when you need to.


 🔐  If you'd like to learn more about how Joyous handles data security, read our Privacy and Security Overview