How do I use suggested responses?

Click on suggested responses to speed up the responding process and tailor responses that are unique to each audience comment.

Everyone who takes the time to provide feedback should receive a reply from a facilitator. If you’re short on time or not sure what to say, you can use suggested responses to aid you in your replies.

 

1. Use a suggested response.

  • Cycle through the suggested responses by clicking the 'Get a different suggestion' icon .
  • Click the blue tick once you find a response you'd like to use .
  • You can either send the response right away by clicking the blue arrow, or personalize the message by adding more text before sending.

Use suggested responses

📝  Suggested responses will only appear on conversations where the most recent comment is an audience member comment. Once you've responded, suggested responses are unavailable until the audience member responds again.