---
title: How do I get help with Joyous?
description: Use the 'Chat with Joyous' function to search our knowledge base or chat with someone from our support team.
---

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1. [Help Center](https://help.joyoushq.com/?hsLang=en)
2. [Audience resources](https://help.joyoushq.com/audience-resources?hsLang=en)
3. [Giving feedback](https://help.joyoushq.com/audience-resources?hsLang=en#giving-feedback)

# How do I get help with Joyous?

## Use the 'Chat with Joyous' function to search our knowledge base or chat with someone from our support team.

There are two ways to access the 'Chat with Joyous' function: from your conversation feed or from the leader view. Within the 'Chat with Joyous' function, you can search our help center or talk to someone from our support team.

---

  
**1. Chat with Joyous from your conversation feed.**

- Click or tap the three vertical lines (≡) in the top left corner
- A drawer will pop out
- Click or tap '**Chat with Joyous'**. A chatbox will appear.
  
  ![](https://help.joyoushq.com/hs-fs/hubfs/Chat%20with%20joyous-gif.gif?width=645&height=345&name=Chat%20with%20joyous-gif.gif)

---

**2. Chat with Joyous from the leader view.**

- Click or tap your name in the top right-hand corner of the leader view
- Then, click or tap **Chat with Joyous**
- A chat box will appear and you can talk to one of our support team or search the help center

![](https://help.joyoushq.com/hs-fs/hubfs/chat%20from%20leader%20view-gif.gif?width=631&height=333&name=chat%20from%20leader%20view-gif.gif)

- [Setting up Joyous](https://help.joyoushq.com/setting-up-joyous?hsLang=en#main-content)
  
  
  
  
  
    - [Overview](https://help.joyoushq.com/setting-up-joyous?hsLang=en#overview)
    - [People data integrations](https://help.joyoushq.com/setting-up-joyous?hsLang=en#people-data-integrations)
    - [Contact methods](https://help.joyoushq.com/setting-up-joyous?hsLang=en#contact-methods)
    - [Other Integrations](https://help.joyoushq.com/setting-up-joyous?hsLang=en#other-integrations)
    - [Dashboard sign-on](https://help.joyoushq.com/setting-up-joyous?hsLang=en#dashboard-sign-on)
    - [Privacy & security](https://help.joyoushq.com/setting-up-joyous?hsLang=en#privacy-security)
    - [Matrix relationships](https://help.joyoushq.com/setting-up-joyous?hsLang=en#matrix-relationships)
    - [Resources](https://help.joyoushq.com/setting-up-joyous?hsLang=en#resources)
- [Campaign stakeholder resources](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#main-content)
  
  
  
  
  
    - [Understanding notifications](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-notifications)
    - [Understanding the Live Feed & Inbox](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-the-live-feed-inbox)
    - [Understanding filters](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-filters)
    - [Understanding the Dashboard](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-the-dashboard)
    - [Understanding the Campaign Setup](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-the-campaign-setup)
    - [Understanding the Board](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-the-board)
    - [FAQs](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#faqs)
- [Audience resources](https://help.joyoushq.com/audience-resources?hsLang=en#main-content)
  
  
  
  
  
    - [Giving feedback](https://help.joyoushq.com/audience-resources?hsLang=en#giving-feedback)
    - [Changing your feedback](https://help.joyoushq.com/audience-resources?hsLang=en#changing-your-feedback)
    - [FAQs](https://help.joyoushq.com/audience-resources?hsLang=en#faqs)
- [The HR Engagement Model](https://help.joyoushq.com/the-hr-engagement-model?hsLang=en#main-content)
  
  
  
  
  
    - [The Joyous HR Engagement Model](https://help.joyoushq.com/the-hr-engagement-model?hsLang=en#the-joyous-hr-engagement-model)
- [Release notes](https://help.joyoushq.com/release-notes?hsLang=en)
- [Integrations](https://help.joyoushq.com/integrations?hsLang=en#main-content)
  
  
  
  
  
    - [ServiceNow](https://help.joyoushq.com/integrations?hsLang=en#servicenow)

- [Joyous status](https://status.joyoushq.com/)
- [Privacy](https://www.joyoushq.com/privacy)

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