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How to use Joyous
How to configure Joyous
People data integrations
Contact methods
Dashboard sign-on
Privacy & security
Matrix relationships
Data attributes
How to run campaigns
Sample Comms
FAQs
How to use Joyous
Feedback Loops
Giving feedback
Changing your feedback
Responding to feedback
Navigating the live feed with filters
Understanding Dashboard
Understanding Insights
Understanding Heatmaps
Understanding Participation
FAQs
Frameworks
Frameworks
Surveys
Release notes
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Help Center
How to use Joyous
How to configure Joyous
People data integrations
Contact methods
Dashboard sign-on
Privacy & security
Matrix relationships
Data attributes
How to run campaigns
Sample Comms
FAQs
How to use Joyous
Feedback Loops
Giving feedback
Changing your feedback
Responding to feedback
Navigating the live feed with filters
Understanding Dashboard
Understanding Insights
Understanding Heatmaps
Understanding Participation
FAQs
Frameworks
Frameworks
Surveys
Release notes
How to use Joyous
These resources will teach you everything you need to know about using and navigating Joyous.
Feedback Loops
The Joyous Open Feedback Loop
The Joyous Impact Loop
Giving feedback
Tips for giving constructive feedback
Select a score from a rating scale via mobile
Select a score from a rating scale via desktop
The Joyous 0-10 rating scale
Select an option for a multiple choice question
Make a comment
Send an image
Question progress bar
React to leader feedback
Skip a question
Responding to questions you missed
Chat with Joyous
Accessing the Joyous Help Center
See more
Changing your feedback
Edit your score
Remove your score
Edit your comment
Remove a comment or image
Responding to feedback
Tips for responding to feedback
Understanding starred conversations
Understanding Actionable Conversations
Can I start a conversation with a team member in Joyous?
Switch between your conversations and the leader view
Access the live feed
How feedback appears in your live feed
Viewing new messages in the live feed
Making a comment
Respond to feedback with an image
React to team member feedback
See more
Navigating the live feed with filters
Apply the Actionable Conversations filter
Apply the Starred Conversations filter
Joyous filters and how to apply them
Apply the Conversations Awaiting Response Filter
Apply the Conversations I've Joined Filter
Apply the Conversations With No Comments Filter
Apply a team member filter
Apply a team filter
Apply My Direct Reports filter
Apply My Direct Reporting Line filter
Apply a Conversation Starter filter
Apply a question filter
Apply a sentiment filter
Apply a category filter
Apply a location filter
Apply a division filter
Apply the My Direct Reporting Line filter
Apply a campaign filter
See more
Understanding Dashboard
How to navigate the Campaign Dashboard
Understanding Insights
Understanding average scores over time
Understanding category cards
Understanding the rating summary
Understanding the topic trends
Understanding rated statements over time
How your eNPS is calculated
Understanding question cards
Change the question card order
Understanding rating scale question cards
Understanding multiple choice question cards
Understanding open text questions card
Jump to filtered conversations from Insights
Applying filters to Insights
See more
Understanding Heatmaps
My Direct Reports heatmap
Viewing other columns as a heatmap
Changing the display values in Heatmaps
Changing the column order in Heatmaps
Changing the overall score calculation in Heatmaps
Understanding heatmap colours
Jumping to filtered conversations from a heatmap
Applying filters to a heatmap
See more
Understanding Participation
Understanding the Participation table
Viewing other columns in Participation
Changing the column order in Participation
Changing the overall calculation in Participation
Applying filters to Participation
See more
FAQs
FAQ for team members
FAQs for responders
