How do I use Starred Conversations?

If you are a responder for a Joyous campaign, you can mark conversations with a star. Starred conversations can be filtered in the live feed for later review.

Star a conversation 


1. Click or tap on the star icon in the conversation card header.

  • This marks the conversation with a filled star
  • Apply the 'Starred Conversations' filter to view starred conversations only.
  • Tap or click on the star icon again to unmark it.  


πŸ“  Note: 'Starred conversations' are not responder-specific. If a responder 'stars' a conversation, it will also be starred for all other responders.