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Campaign stakeholder resources
Learn how to navigate the Joyous platform as a campaign stakeholder.
Understanding notifications
Understanding the Live Feed & Inbox
- Tips for responding to feedback
- How do I access the Live Feed?
- How do I interpret a conversation?
- How do I view new messages in the Live Feed and Inbox?
- How do I reply to a comment in the Live Feed or Inbox?
- How do I use Starred Conversations in the Live Feed and Inbox?
- How do I see Actionable Conversations in the Live Feed and Inbox?
- How do I react to feedback in the Live Feed and Inbox?
- How can I bulk respond to conversations with no comments?
- How do I switch between the facilitator view and 'My conversations'?
Understanding filters
Understanding the Dashboard
Understanding Participation
Understanding the Calendar
Understanding Templates
Understanding the Board
FAQs
- Why can't I access my account?
- Does Joyous have an app?
- Why am I not receiving notifications?
- Can I start a conversation with a team member in Joyous?
- How do I see when a response was submitted?
- How do I download an export of campaign data?
- Can I send a person a question that has already been sent that they previously missed?
- What should I do if my reporting lines or direct reports aren't correct?
- What happens when a team member leaves the organisation?
- What happens when a team member switches to a different location?
- What happens when a team member switches to a different leader?
- What happens when an attribute is updated and the reporting line is not affected?
- How does Joyous maintain anonymity of audience members?