---
title: Qualtrics Joyous Integration
description: Trigger Joyous campaigns from any workflow in ServiceNow quickly and easily with the Joyous ServiceNow app.
---

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1. [Help Center](https://help.joyoushq.com/?hsLang=en)
2. [Setting up Joyous](https://help.joyoushq.com/setting-up-joyous?hsLang=en)
3. [Other Integrations](https://help.joyoushq.com/setting-up-joyous?hsLang=en#other-integrations)

# Qualtrics Joyous Integration

## Import existing feedback from Qualtrics to get Joyous AI themes and actions

#### **Initial Setup**

These steps need someone with Qualtrics admin privileges and someone with Joyous admin privileges.

1. **In Qualtrics:** Create and copy a new **API Key** to be used by the Joyous integration. You will also need the **Datacenter** id.
2. **In Joyous:** Navigate to [**Settings \> Integrations**](https://go.joyoushq.com/configure/integrations) and enter the **Qualtrics API Key** and **Datacenter** details and click **Save**.

Now your integration is configured, you can import existing feedback from Qualtrics to get Joyous AI themes and actions.

#### **Importing existing feedback from Qualtrics**

1. Click the **New** campaign option in the navigation sidebar to open the **Campaign template gallery**.
2. In the **Campaign Assistant** sidebar, choose the **Import from Qualtrics** option. 
     1. If the sidebar is hidden, toggle it on with the setting in the header.
3. In the **Import from Qualtrics** dialog, choose an existing Qualtrics survey from the list to import.
4. Click **Import**. 
     1. Open text comment responses from the survey will be imported into a new Joyous campaign with the same name. 
     2. Joyous auto-theme will automatically run to create themes and actions from comment data.
     3. Depending on the number of imported responses, this may take a few minutes to process.

**Note:** At this stage, Joyous only imports open text comment data. Rating and multiple choice data is not imported.

 

- [Setting up Joyous](https://help.joyoushq.com/setting-up-joyous?hsLang=en#main-content)

    - [Overview](https://help.joyoushq.com/setting-up-joyous?hsLang=en#overview)
    - [People data integrations](https://help.joyoushq.com/setting-up-joyous?hsLang=en#people-data-integrations)
    - [Contact methods](https://help.joyoushq.com/setting-up-joyous?hsLang=en#contact-methods)
    - [Other Integrations](https://help.joyoushq.com/setting-up-joyous?hsLang=en#other-integrations)
    - [Dashboard sign-on](https://help.joyoushq.com/setting-up-joyous?hsLang=en#dashboard-sign-on)
    - [Privacy & security](https://help.joyoushq.com/setting-up-joyous?hsLang=en#privacy-security)
    - [Matrix relationships](https://help.joyoushq.com/setting-up-joyous?hsLang=en#matrix-relationships)
    - [Resources](https://help.joyoushq.com/setting-up-joyous?hsLang=en#resources)
- [Campaign stakeholder resources](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#main-content)

    - [Understanding notifications](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-notifications)
    - [Understanding the Live Feed & Inbox](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-the-live-feed-inbox)
    - [Understanding filters](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-filters)
    - [Understanding the Dashboard](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-the-dashboard)
    - [Understanding the Campaign Setup](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-the-campaign-setup)
    - [Understanding the Board](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-the-board)
    - [FAQs](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#faqs)
- [Audience resources](https://help.joyoushq.com/audience-resources?hsLang=en#main-content)

    - [Giving feedback](https://help.joyoushq.com/audience-resources?hsLang=en#giving-feedback)
    - [Changing your feedback](https://help.joyoushq.com/audience-resources?hsLang=en#changing-your-feedback)
    - [FAQs](https://help.joyoushq.com/audience-resources?hsLang=en#faqs)
- [The HR Engagement Model](https://help.joyoushq.com/the-hr-engagement-model?hsLang=en#main-content)

    - [The Joyous HR Engagement Model](https://help.joyoushq.com/the-hr-engagement-model?hsLang=en#the-joyous-hr-engagement-model)
- [Release notes](https://help.joyoushq.com/release-notes?hsLang=en)
- [Integrations](https://help.joyoushq.com/integrations?hsLang=en#main-content)

    - [ServiceNow](https://help.joyoushq.com/integrations?hsLang=en#servicenow)

- [Joyous status](https://status.joyoushq.com/)
- [Privacy](https://www.joyoushq.com/privacy)

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