Apply the Actionable Conversations filter

If you are someone that has been tasked with responding to people in Joyous, you can filter the feed to see actionable conversations only. This helps you identify important conversations that make it easier for you to know what action should be taken and what should be acted on.

  1. Type "Actionable Conversations" into the filter bar.
    • As you begin to type, the options presented in the filter results should narrow until you see the "Actionable Conversations" filter in the list.

  2. Select the filter from the list.
    • Actionable Conversations can be found under the Conversation Filters list.
    • Applied filters are visible in the filter bar.
    • You can apply more than one filter at a time, and from multiple filter groups.
    • To remove a filter, click on the 'x' on the right side of the filter chip, or place your cursor to the right of the filter chip and hit delete.