Understanding starred conversations

If you are someone who has been tasked with responding to people in Joyous, you can mark conversations with a star. Starred conversations can be filtered in the live feed for later review.


📝  Note: Starred conversations are not user-specific. If a person stars a conversation, it will also be starred for everyone else who has visibility of that conversation.


Star a conversation 


1. Click or tap on the star icon in the conversation card header.

  • This marks the conversation with a filled star .
  • Apply the Starred Conversations filter to view starred conversations only.
  • Tap or click on the star icon again to unmark it.