Joyous tokens expire on a regular basis to keep your conversations secure! If your token expired, follow the below steps to renew your token:
- If you receive Joyous messages via email:
- Search your email inbox for messages from noreply@joyoushq.com.
- Open on an email that contains a previous Joyous question.
- Click on the 'Go to your Joyous feed' link. This will take you to your conversations where you can answer your latest question/s.
- If you receive Joyous messages via SMS, MS Teams, Workplace, Slack or other means:
- Find a previous Joyous message
- Click the unique link within the message. This will take you to your conversations where you can answer your latest question/s.
If this doesn’t work, email us at support@joyoushq.com and we can investigate further.