---
title: Why does Joyous use unique links to deliver questions?
description:   To make Joyous more accessible to everyone, even people out in the field, we do not require you to download an app or input a password when responding to Joyous messages. Instead, every email, SMS,
---

[Skip to content](https://help.joyoushq.com/why-does-joyous-use-unique-links-to-deliver-questions#main-content)

[![Joyous-logo-colour](https://help.joyoushq.com/hubfs/Joyous-logo-colour.svg)](https://help.joyoushq.com/?hsLang=en)

Open main navigation

Close main navigation

- [Go to bejoyous.ai](https://bejoyous.ai/)

[Go to bejoyous.ai](https://bejoyous.ai/)

 How can we help?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.joyoushq.com/?hsLang=en)
2. [Audience resources](https://help.joyoushq.com/audience-resources?hsLang=en)
3. [FAQs](https://help.joyoushq.com/audience-resources?hsLang=en#faqs)

# Why does Joyous use unique links to deliver questions?

 

To make Joyous more accessible to everyone, even people out in the field, we do not require you to download an app or input a password when responding to Joyous messages.

Instead, every email, SMS, Teams, Slack or Workplace question we send contains a temporary link that is unique to you. This unique link provides you with direct access to all your previous responses and conversations.

This is an important feature of Joyous. One which is well understood by the stakeholders who selected and approved Joyous for use in your organisation.

As links are unique to your profile, please do not forward your questions to other users.

🗒️  Anyone who can see other people's responses must log on securely to view them.

 

- [Setting up Joyous](https://help.joyoushq.com/setting-up-joyous?hsLang=en#main-content)

    - [Overview](https://help.joyoushq.com/setting-up-joyous?hsLang=en#overview)
    - [People data integrations](https://help.joyoushq.com/setting-up-joyous?hsLang=en#people-data-integrations)
    - [Contact methods](https://help.joyoushq.com/setting-up-joyous?hsLang=en#contact-methods)
    - [Other Integrations](https://help.joyoushq.com/setting-up-joyous?hsLang=en#other-integrations)
    - [Dashboard sign-on](https://help.joyoushq.com/setting-up-joyous?hsLang=en#dashboard-sign-on)
    - [Privacy & security](https://help.joyoushq.com/setting-up-joyous?hsLang=en#privacy-security)
    - [Matrix relationships](https://help.joyoushq.com/setting-up-joyous?hsLang=en#matrix-relationships)
    - [Resources](https://help.joyoushq.com/setting-up-joyous?hsLang=en#resources)
- [Campaign stakeholder resources](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#main-content)

    - [Understanding notifications](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-notifications)
    - [Understanding the Live Feed & Inbox](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-the-live-feed-inbox)
    - [Understanding filters](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-filters)
    - [Understanding the Dashboard](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-the-dashboard)
    - [Understanding the Campaign Setup](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-the-campaign-setup)
    - [Understanding the Board](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#understanding-the-board)
    - [FAQs](https://help.joyoushq.com/campaign-stakeholder-resources?hsLang=en#faqs)
- [Audience resources](https://help.joyoushq.com/audience-resources?hsLang=en#main-content)

    - [Giving feedback](https://help.joyoushq.com/audience-resources?hsLang=en#giving-feedback)
    - [Changing your feedback](https://help.joyoushq.com/audience-resources?hsLang=en#changing-your-feedback)
    - [FAQs](https://help.joyoushq.com/audience-resources?hsLang=en#faqs)
- [The HR Engagement Model](https://help.joyoushq.com/the-hr-engagement-model?hsLang=en#main-content)

    - [The Joyous HR Engagement Model](https://help.joyoushq.com/the-hr-engagement-model?hsLang=en#the-joyous-hr-engagement-model)
- [Release notes](https://help.joyoushq.com/release-notes?hsLang=en)
- [Integrations](https://help.joyoushq.com/integrations?hsLang=en#main-content)

    - [ServiceNow](https://help.joyoushq.com/integrations?hsLang=en#servicenow)

- [Joyous status](https://status.joyoushq.com/)
- [Privacy](https://www.joyoushq.com/privacy)

[![Joyous](https://help.joyoushq.com/hubfs/Joyous-logo-colour.svg "Joyous")](http://joyoushq.com)

Joyous help center

Copyright © 2025, Joyous Ltd