Release date |
Description |
September 5th, 2023 |
- Weekly summaries are sent to campaign responders, replacing daily notifications

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September 1st, 2023 |
- More detailed participation information made available in the dashboard gives users a complete view of the campaign in one place

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August 24th, 2023 |
- Dashboard displays โNew participantsโ for conversations from week 2 and onward.
- Dashboard displays actionable phrase counts in the line chart

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August 16th, 2023 |
- Send an additional nudge to participants after an initial nudge is scheduled or sent
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August 14th, 2023 |
- View overall participation for a campaign on the dashboard, as well as participation over time at a conversation level

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August 1st, 2023 |
- Responders are given more context of the campaigns they are being added to and when it will launch
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July 27th, 2023 |
- Dashboard has improved readability

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July 17th, 2023 |
- Similar themes are grouped and displayed in the dashboard
- View and filter to associated actionable phrases for each theme
- View associated conversations for each theme
- Rename themes and sub-themes

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July 3rd, 2023 |
- Replace featured comments in the Dashboard if you think there is one that better illustrates the theme

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June 20th, 2023 |
- Send your audience a nudge email to increase participation
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June 14th, 2023 |
- Responders receive a launch reminder email on the day a campaign launches
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June 2nd, 2023 |
- Rename themes if the terms used are not quite right for your organization
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May 29th, 2023 |
- Actionable phrases are displayed in real-time
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May 4th, 2023 |
- Responders can see an indicator in the conversation modal if another user is currently typing a reply to that conversation
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April 12th, 2023 |
- Click a theme on the Top Actionable Themes chart to jump to the Live Feed, filtering by the theme and the campaign to view conversations associated with that theme

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April 11th, 2023 |
- Common phrases act as prompts to enable quick replies for responders
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April 5th, 2023 |
- The Campaign Dashboard allows you to download reports directly from the tool

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April 3rd, 2023 |
- Reach more people by integrating with Slack
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March 28th, 2023 |
- The Campaign Dashboard adds featured quotes from the key themes for each conversation in the campaign

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March 17th, 2023 |
- The Campaign Dashboard adds rating summary and breakdown by any attribute for each question in the campaign
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March 17th, 2023 |
- Campaign Dashboard second beta release adds high level information when you select a campaign from the timeline, including top actionable themes and rating summary breakdown by any attribute

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March 10th, 2023 |
- Reach more people by integrating with Workplace from Meta
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January 17th, 2023 |
- Joyous gets a little more Joyous-er

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December 19th, 2022 |
- Close campaigns for new responses
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December 2nd, 2022 |
- Reach more people by integrating with Microsoft Teams

|
November 10th, 2022 |
- Actionable phrases are highlighted within conversations

- Filter the live feed to see Actionable Conversations only
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August 11th, 2022 |
- Joyous supports the Mana Ora framework

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August 8th, 2022 |
- Responders can track important conversations by marking them with a star

- Filter the feed to show conversations that have been marked with a star

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July 25th, 2022 |
- View the date and time details of the last comment in a conversation

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May 12th, 2022 |
- 2 new conversation filters. Making it easier for you to see:
- Conversations I've Joined: Conversations that you have commented on
- Conversations With No Comments: Conversations that have no comment from a team member
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April 27th, 2022 |
- New conversation filter. Making it easier for you to see:
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- Conversations Awaiting Response: Conversations that have a comment from a team member but no response
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March 4th, 2022 |
- Send different questions to subsets of your campaign audience
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March 2nd, 2022 |
- Insights includes a new Average scores over time chart
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January 20th, 2022 |
- Team members can self-select reporting attributes such as Tribe, Squad, Ethnicity, Gender etc

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January 13th, 2022 |
- Bug fix: Rounding error in eNPS calculation
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January 6th, 2022 |
- Bug fix: Joydog bubbles were highlighted when a selection or rating was edited
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December 23rd, 2021 |
- Questions cards in Insights include open questions and multiple choice questions

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December 23rd, 2021 |
- Conversation starter filters were not sorted from most recent to oldest question round
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December 23rd, 2021 |
- Notification count on team-member-ui header would show -1 when there were no notifications
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November 30th, 2021 |
- Bug fix: App bar was partially hidden when question filter was clicked from Insights
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November 25th, 2021 |
- Bug fix: On Insights, percentage values in sentiment bars were rounded incorrectly
|
November 22nd, 2021 |
- SMS delivery is improved in the following ways:
- We use dedicated short codes for NZ customers.
- We use dedicated dedicated alphanumeric codes for AU customers.
- This will reduce the number of SMS messages being flagged as spam by the mobile phone carriers
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November 6th, 2021 |
โ ๏ธ Joyous underwent a scheduled maintenance update
- Note that people may be required to log back into Joyous after this maintenance update is completed
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October 27th, 2021 |
- Ability to disable commenting in conversations based on permissions
|
October 26th, 2021 |
- Bug fix: Questions card data was calculated based off how many people viewed each question in a conversation instead of how many people received the conversation starter
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October 22nd, 2021 |
- Bug fix: Insights and Heatmaps showed all question rounds with no question or conversation starter filters applied
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October 20th, 2021 |
- Insights include a new Questions card below the category cards. Each row shows results for each rating scale question

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October 19th, 2021 |
- We've improved our error messages, to provide more clarity and support to our users:
- When filtering and there are no results to display on the live feed
- When we encounter an unexpected error
- When someone's token has expired for the team member view
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October 13th, 2021 |
- New Conversation Starter filter. Filter by conversation using the leading question of the conversation

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21st September, 2021
|
- New Message Pill worked incorrectly when new changes were added to conversations not visible in the Live Feed
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20th September, 2021
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- My Direct Reporting Line. A new filter to view your entire direct reporting line. Great for leaders, such as Tribe Leads or Administrators who have broad visibility

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20th September, 2021 |
- Bug fix: eNPS values in Heatmaps and Insights were not integers
|
14th September, 2021 |
- Bug fix: Question sent time was different in the live feed, heatmaps and insights
|
13th September, 2021 |
- Participation information has it's own menu item on the app bar, making it easier to find. There are many other improvements to this page:
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The Team member commented measure is back!
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Total chats percentage is calculated by dividing the value by the Team member commented value. So the Total Chats values and percentage now match the old Leader Response Rate measure
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Total chats values have a background colour based on the levels shown in the sidebar. The rest of the values will no longer have a background colour
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Filter Participation using questions asked more than once by round
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13th September, 2021 |
- The team member's messages are light blue. Makes it easier to distinguish between the team member and leader responses
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13th September, 2021 |
- Filter by question round. Makes it easy to see responses for a particular round of a question. You can choose which round to see from the options below the question filter
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8th September, 2021 |
- The input bar now includes a progress bar and a skip button. Making it it more obvious and easier to navigate through longer conversations

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8th September, 2021 |
- Bug fix: Date displayed on feed card headers was not the conversation send date
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7th September, 2021 |
- UI improvements to team member view
|
7th September, 2021 |
- Messages from people responding to conversations now show the full name of the author, and the send time

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25th August, 2021 |
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20th August, 2021 |
- Bug fix: Some users were experiencing an error in both the live feed or the team member view which has been fixed
|
19th August, 2021 |
- Some users reported missing having the topic and date on the live feed conversation card headers - these have now been reinstated

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19th August, 2021 |
- Bug fix: Some users experienced a flickering issue on the live feed which has been fixed
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14th August, 2021 |
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