Release notes

🕛  Last updated 1st May, 2023

Upcoming Joy

New features coming over the next few months

Estimation Description
May, 2023
  • Replace featured comments if you think there is one that better illustrates the theme.


May, 2023
  • Rename themes if the terms used are not quite right for your organization.


May, 2023
  • View overall participation for a campaign on the dashboard, as well as participation over time at a conversation level, and visibility of actionable phrases generated by conversations.



Fresh Joy

Recently released features

Release date Description
April 12th, 2023
  • Click a theme on the Top Actionable Themes chart to jump to the Live Feed, filtering by the theme and the campaign to view conversations associated with that theme
April 5th, 2023
  • The Campaign Dashboard allows you to download reports directly from the tool

April 3rd, 2023
  • Reach more people by integrating with Slack

March 28th, 2023
  • The Campaign Dashboard adds featured quotes from the key themes for each conversation in the campaign

    Featured Quotes
March 17th, 2023
  • The Campaign Dashboard adds rating summary and breakdown by any attribute for each question in the campaign

March 17th, 2023
  • Campaign Dashboard second beta release adds high level information when you select a campaign from the timeline, including top actionable themes and rating summary breakdown by any attribute

March 10th, 2023
  • Reach more people by integrating with Workplace from Meta

January 17th, 2023
  • Joyous gets a little more Joyous-er

December 19th, 2022
  • Close campaigns for new responses
December 2nd, 2022
  • Reach more people by integrating with Microsoft Teams

November 10th, 2022
  • Actionable phrases are highlighted within conversations

  • Filter the live feed to see Actionable Conversations only

August 11th, 2022
  • Joyous supports the Mana Ora framework.

August 8th, 2022
  • Responders can track important conversations by marking them with a star.

  • Filter the feed to show conversations that have been marked with a star.

July 25th, 2022
  • View the date and time details of the last comment in a conversation.

May 12th, 2022
  • 2 new conversation filters. Making it easier for you to see:
    • Conversations I've Joined: Conversations that you have commented on.
    • Conversations With No Comments: Conversations that have no comment from a team member.
April 27th, 2022
  • New conversation filter. Making it easier for you to see:
    • Conversations Awaiting Response: Conversations that have a comment from a team member but no response.
March 4th, 2022
  • Send different questions to subsets of your campaign audience.
March 2nd, 2022
  • Insights includes a new Average scores over time chart. 
    • This line chart shows changes in scores over time by category.
    • Click or tap a line in the chart to display results for that category
    • Filter by a question to display scores over time for only that question.
January 20th, 2022
  • Team members can self-select reporting attributes such as Tribe, Squad, Ethnicity, Gender etc.

January 13th, 2022
  • Bug fix: Rounding error in eNPS calculation.
January 6th, 2022
  • Bug fix: Joydog bubbles were highlighted when a selection or rating was edited.
December 23rd, 2021
  • Questions cards in Insights include open questions and multiple choice questions.

December 23rd, 2021
  • Conversation starter filters were not sorted from most recent to oldest question round.
December 23rd, 2021
  • Notification count on team-member-ui header would show -1 when there were no notifications.
November 30th, 2021
  • Bug fix: App bar was partially hidden when question filter was clicked from Insights.
November 25th, 2021
  • Bug fix: On Insights, percentage values in sentiment bars were rounded incorrectly.
November 22nd, 2021
  • SMS delivery is improved in the following ways:
    • We use dedicated short codes for NZ customers.
    • We use dedicated dedicated alphanumeric codes for AU customers.
  • This will reduce the number of SMS messages being flagged as spam by the mobile phone carriers. 
November 6th, 2021

⚠️ Joyous underwent a scheduled maintenance update.

  • Note that people may be required to log back into Joyous after this maintenance update is completed
October 27th, 2021
  • Ability to disable commenting in conversations based on permissions.
October 26th, 2021
  • Bug fix: Questions card data was calculated based off how many people viewed each question in a conversation instead of how many people received the conversation starter.
October 22nd, 2021
  • Bug fix: Insights and Heatmaps showed all question rounds with no question or conversation starter filters applied.
October 20th, 2021
  • Insights include a new Questions card below the category cards. Each row shows results for each rating scale question.

October 19th, 2021
  • We've improved our error messages, to provide more clarity and support to our users:
    • When filtering and there are no results to display on the live feed:
    • When we encounter an unexpected error: 
    • When someone's token has expired for the team member view
October 13th, 2021
  • New Conversation Starter filter. Filter by conversation using the leading question of the conversation.

21st September, 2021

  • New Message Pill worked incorrectly when new changes were added to conversations not visible in the Live Feed.

20th September, 2021

  • My Direct Reporting Line. A new filter to view your entire direct reporting line. Great for leaders, such as Tribe Leads or Administrators who have broad visibility.

20th September, 2021
  • Bug fix: eNPS values in Heatmaps and Insights were not integers.
14th September, 2021
  • Bug fix: Question sent time was different in the live feed, heatmaps and insights.
13th September, 2021
  • Participation information has it's own menu item on the app bar, making it easier to find. There are many other improvements to this page:
    • The Team member commented measure is back!
    • Total chats percentage is calculated by dividing the value by the Team member commented value. So the Total Chats values and percentage now match the old Leader Response Rate measure.
    • Total chats values have a background colour based on the levels shown in the sidebar. The rest of the values will no longer have a background colour.
    • Filter Participation using questions asked more than once by round.
Group 70-png
13th September, 2021
  • The team member's messages are light blue. Makes it easier to distinguish between the team member and leader responses.

    Feed Navigation Drawer (1)
13th September, 2021
  • Filter by question round. Makes it easy to see responses for a particular round of a question. You can choose which round to see from the options below the question filter.

    Direction (1)-png
8th September, 2021
  • The input bar now includes a progress bar and a skip button. Making it it more obvious and easier to navigate through longer conversations.

    Screen Shot 2021-09-11 at 12.38.04 PM
8th September, 2021
  • Bug fix: Date displayed on feed card headers was not the conversation send date.
7th September, 2021
  • UI improvements to team member view.
7th September, 2021
  • Messages from people responding to conversations now show the full name of the author, and the send time.

    Screen Shot 2021-09-11 at 12.37.40 PM
25th August, 2021
20th August, 2021
  • Bug fix: Some users were experiencing an error in both the live feed or the team member view which has been fixed.
19th August, 2021
  • Some users reported missing having the topic and date on the live feed conversation card headers - these have now been reinstated.

19th August, 2021
  • Bug fix: Some users experienced a flickering issue on the live feed which has been fixed.
14th August, 2021