Release date |
Description |
October 3rd, 2024 |
- New notification email for Exec sponsor and leads of a campaign
- Updated notification email template for facilitators
|
September 18th, 2024 |
- Team members will now hear notification sounds & see a typing indicator when the AI facilitator is responding to their comments.
|
September 11th, 2024 |
- Human facilitators can see when the AI will next auto-respond to conversations.
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September 11th, 2024 |
- Actions items including suggested actions related to displayed themes are now in the Themes tab.
- Suggested action items can be accepted or ignored from the Themes tab.
- Tasks can be marked as completed in the the Themes tab.
- Actionable phrases are not displayed by default, users can expand/collapse on the theme to show relevant actionable phrases
|
September 4th, 2024 |
- New campaign template gallery has pre-designed conversations to help guide customers during campaign planning
|
September 3rd, 2024 |
- AI Facilitator can be configured to acknowledge all feedback, even when clarification is not required.
|
August 27th, 2024 |
- AI facilitator can be set to respond instantly to audience member comments
|
July 26th, 2024 |
- View conversations in the user's native language
|
July 1st, 2024 |
- Set assignees and due dates to tasks within your action plan
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June 27th, 2024 |
- Enable Joyous' generative AI to respond to feedback
|
June 26th, 2024 |
- Automatic notification of campaign results
|
June 13th, 2024 |
- Automatically schedule audience nudges
|
June 5th, 2024 |
- Reach more people by integrating with Google Chat
|
May 29th, 2024 |
- Track financial / non-financial impact of campaigns under the Impact tab in Dashboard
|
May 15th, 2024 |
- Export planning board to PPT/PDF
- Share link to planning board
- Ability to jump from planning board to dashboard to view results
- Ability to move a campaign from one planning board to another via Calendar setup
|
May 7th, 2024 |
- Prevent question fatigue by selecting an audience that was not part of a recent campaign, or distribute your audience by another attribute value
|
April 24th, 2024 |
- Create and manage separate planning boards
- Filter Calendar + Dashboard by planning board
|
April 19th, 2024 |
- Cleaner calendar and login pages with improved readability
|
April 17th, 2024 |
- AI-powered guidance for action items based on campaign themes
|
April 10th, 2024 |
- New planning board view to help high level campaign planning across the year
|
April 8th, 2024 |
- Cleaner conversations for facilitators and team members with improved readability
|
March 14th, 2024 |
- New inbox view to help facilitators work through conversations in a more straightforward way
|
March 11th, 2024 |
- Cleaner dashboard with improved readability, slightly more compact to fit on screens better
|
February 28th, 2024 |
- AI suggested responses now generate suggestions in the original language of the question
|
February 23rd, 2024 |
- When viewing a conversation, it indicates when another facilitator is viewing
|
February 19th, 2024 |
- Select one and select many options can now be added and deleted within conversation designer
|
February 19th, 2024 |
- Campaigns have default impact and topic values (not defined) on creation
|
February 6th, 2024 |
- Admin users can manage:
- Campaign copy
- Settings (campaign context, audience, facilitators)
- Proposed/confirmed status
|
February 1st, 2024 |
- Facilitators can bulk respond to conversations that contain no audience member comments
|
January 23rd, 2024 |
- Top menu is replaced by a navigation rail on the left side of the screen
- Profile menu is at the bottom of the rail
- Notification bell is moved to the filter area
|
January 12th, 2024 |
- Assign people to action items
- Export action plans as spreadsheets
|
December 28th, 2023 |
- Facilitators can use quick filters to narrow their conversation search
|
December 20th, 2023 |
- Facilitators can use suggested responses to save time when responding
|
December 18th, 2023 |
- Print and export your action plan
|
December 11th, 2023 |
- Track action items from campaigns under the Action tab in Dashboard
|
November 27th, 2023 |
- Faster navigation between conversations in the Live Feed
|
November 20th, 2023 |
- Download campaign conversations from Calendar to PDF and PPT
- Share link to campaign conversations
|
October 31st, 2023 |
- Download report files as PowerPoint
|
October 30, 2023 |
- Themes tab added to the Dashboard
|
October 11th, 2023 |
- Apply attribute filter to Dashboard from attribute chart
|
October 4th, 2023 |
- Easily apply conversation filters in the Live Feed
- Sentiment filters can be applied in the Dashboard
|
September 5th, 2023 |
- Weekly summaries are sent to campaign facilitators, replacing daily notifications
|
September 1st, 2023 |
- More detailed participation information made available in the dashboard gives users a complete view of the campaign in one place
|
August 24th, 2023 |
- Dashboard displays “New participants” for conversations from week 2 and onward.
- Dashboard displays actionable phrase counts in the line chart
|
August 16th, 2023 |
- Send an additional nudge to participants after an initial nudge is scheduled or sent
|
August 14th, 2023 |
- View overall participation for a campaign on the dashboard, as well as participation over time at a conversation level
|
August 1st, 2023 |
- Facilitators are given more context of the campaigns they are being added to and when it will launch
|
July 27th, 2023 |
- Dashboard has improved readability
|
July 17th, 2023 |
- Similar themes are grouped and displayed in the dashboard
- View and filter to associated actionable phrases for each theme
- View associated conversations for each theme
- Rename themes and sub-themes
|
July 3rd, 2023 |
- Replace featured comments in the Dashboard if you think there is one that better illustrates the theme
|
June 20th, 2023 |
- Send your audience a nudge email to increase participation
|
June 14th, 2023 |
- Facilitators receive a launch reminder email on the day a campaign launches
|
June 2nd, 2023 |
- Rename themes if the terms used are not quite right for your organization
|
May 29th, 2023 |
- Actionable phrases are displayed in real-time
|
May 4th, 2023 |
- Facilitators can see an indicator in the conversation modal if another user is currently typing a reply to that conversation
|
April 12th, 2023 |
- Click a theme on the Top Actionable Themes chart to jump to the Live Feed, filtering by the theme and the campaign to view conversations associated with that theme
|
April 11th, 2023 |
- Common phrases act as prompts to enable quick replies for facilitators
|
April 5th, 2023 |
- The Campaign Dashboard allows you to download reports directly from the tool
|
April 3rd, 2023 |
- Reach more people by integrating with Slack
|
March 28th, 2023 |
- The Campaign Dashboard adds featured quotes from the key themes for each conversation in the campaign
|
March 17th, 2023 |
- The Campaign Dashboard adds rating summary and breakdown by any attribute for each question in the campaign
|
March 17th, 2023 |
- Campaign Dashboard second beta release adds high level information when you select a campaign from the timeline, including top actionable themes and rating summary breakdown by any attribute
|
March 10th, 2023 |
- Reach more people by integrating with Workplace from Meta
|
January 17th, 2023 |
- Joyous gets a little more Joyous-er
|
December 19th, 2022 |
- Close campaigns for new responses
|
December 2nd, 2022 |
- Reach more people by integrating with Microsoft Teams
|
November 10th, 2022 |
- Actionable phrases are highlighted within conversations
- Filter the live feed to see Actionable Conversations only
|
August 11th, 2022 |
- Joyous supports the Mana Ora framework
|
August 8th, 2022 |
- Facilitators can track important conversations by marking them with a star
- Filter the feed to show conversations that have been marked with a star
|
July 25th, 2022 |
- View the date and time details of the last comment in a conversation
|
May 12th, 2022 |
- 2 new conversation filters. Making it easier for you to see:
- Conversations I've Joined: Conversations that you have commented on
- Conversations With No Comments: Conversations that have no comment from a team member
|
April 27th, 2022 |
- New conversation filter. Making it easier for you to see:
-
- Conversations Awaiting Response: Conversations that have a comment from a team member but no response
|
March 4th, 2022 |
- Send different questions to subsets of your campaign audience
|
March 2nd, 2022 |
- Insights includes a new Average scores over time chart
|
January 20th, 2022 |
- Team members can self-select reporting attributes such as Tribe, Squad, Ethnicity, Gender etc
|
January 13th, 2022 |
- Bug fix: Rounding error in eNPS calculation
|
January 6th, 2022 |
- Bug fix: Joydog bubbles were highlighted when a selection or rating was edited
|
December 23rd, 2021 |
- Questions cards in Insights include open questions and multiple choice questions
|
December 23rd, 2021 |
- Conversation starter filters were not sorted from most recent to oldest question round
|
December 23rd, 2021 |
- Notification count on team-member-ui header would show -1 when there were no notifications
|
November 30th, 2021 |
- Bug fix: App bar was partially hidden when question filter was clicked from Insights
|
November 25th, 2021 |
- Bug fix: On Insights, percentage values in sentiment bars were rounded incorrectly
|
November 22nd, 2021 |
- SMS delivery is improved in the following ways:
- We use dedicated short codes for NZ customers.
- We use dedicated dedicated alphanumeric codes for AU customers.
- This will reduce the number of SMS messages being flagged as spam by the mobile phone carriers
|
November 6th, 2021 |
⚠️ Joyous underwent a scheduled maintenance update
- Note that people may be required to log back into Joyous after this maintenance update is completed
|
October 27th, 2021 |
- Ability to disable commenting in conversations based on permissions
|
October 26th, 2021 |
- Bug fix: Questions card data was calculated based off how many people viewed each question in a conversation instead of how many people received the conversation starter
|
October 22nd, 2021 |
- Bug fix: Insights and Heatmaps showed all question rounds with no question or conversation starter filters applied
|
October 20th, 2021 |
- Insights include a new Questions card below the category cards. Each row shows results for each rating scale question
|
October 19th, 2021 |
- We've improved our error messages, to provide more clarity and support to our users:
- When filtering and there are no results to display on the live feed
- When we encounter an unexpected error
- When someone's token has expired for the team member view
|
October 13th, 2021 |
- New Conversation Starter filter. Filter by conversation using the leading question of the conversation
|
21st September, 2021
|
- New Message Pill worked incorrectly when new changes were added to conversations not visible in the Live Feed
|
20th September, 2021
|
- My Direct Reporting Line. A new filter to view your entire direct reporting line. Great for leaders, such as Tribe Leads or Administrators who have broad visibility
|
20th September, 2021 |
- Bug fix: eNPS values in Heatmaps and Insights were not integers
|
14th September, 2021 |
- Bug fix: Question sent time was different in the live feed, heatmaps and insights
|
13th September, 2021 |
- Participation information has it's own menu item on the app bar, making it easier to find. There are many other improvements to this page:
-
-
The Team member commented measure is back!
-
Total chats percentage is calculated by dividing the value by the Team member commented value. So the Total Chats values and percentage now match the old Leader Response Rate measure
-
Total chats values have a background colour based on the levels shown in the sidebar. The rest of the values will no longer have a background colour
-
Filter Participation using questions asked more than once by round
|
13th September, 2021 |
- The team member's messages are light blue. Makes it easier to distinguish between the team member and leader responses
|
13th September, 2021 |
- Filter by question round. Makes it easy to see responses for a particular round of a question. You can choose which round to see from the options below the question filter
|
8th September, 2021 |
- The input bar now includes a progress bar and a skip button. Making it it more obvious and easier to navigate through longer conversations
|
8th September, 2021 |
- Bug fix: Date displayed on feed card headers was not the conversation send date
|
7th September, 2021 |
- UI improvements to team member view
|
7th September, 2021 |
- Messages from people responding to conversations now show the full name of the author, and the send time
|
25th August, 2021 |
|
20th August, 2021 |
- Bug fix: Some users were experiencing an error in both the live feed or the team member view which has been fixed
|
19th August, 2021 |
- Some users reported missing having the topic and date on the live feed conversation card headers - these have now been reinstated
|
19th August, 2021 |
- Bug fix: Some users experienced a flickering issue on the live feed which has been fixed
|
14th August, 2021 |
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