Release date |
Description |
July 1st, 2024 |
- Set assignees and due dates to tasks within your action plan
![](https://help.joyoushq.com/hs-fs/hubfs/Dialog-png.png?width=3632&height=3032&name=Dialog-png.png)
|
June 26th, 2024 |
- Automatic notification of campaign results
![](https://help.joyoushq.com/hs-fs/hubfs/Notify%20publish%20themes%20template%20(2)-png.png?width=688&height=501&name=Notify%20publish%20themes%20template%20(2)-png.png)
|
June 13th, 2024 |
- Automatically schedule audience nudges
![](https://help.joyoushq.com/hs-fs/hubfs/Screenshot%202024-06-13%20at%2010-19-11%E2%80%AFAM-png.png?width=383&height=228&name=Screenshot%202024-06-13%20at%2010-19-11%E2%80%AFAM-png.png)
|
June 5th, 2024 |
- Reach more people by integrating with Google Chat
![](https://help.joyoushq.com/hs-fs/hubfs/UI%20(4)-png.png?width=224&height=485&name=UI%20(4)-png.png)
|
May 29th, 2024 |
- Track financial / non-financial impact of campaigns under the Impact tab in Dashboard
![](https://help.joyoushq.com/hs-fs/hubfs/Impact%20tab-png.png?width=688&height=387&name=Impact%20tab-png.png)
|
May 15th, 2024 |
- Export planning board to PPT/PDF
- Share link to planning board
- Ability to jump from planning board to dashboard to view results
- Ability to move a campaign from one planning board to another via Calendar setup
![](https://help.joyoushq.com/hs-fs/hubfs/Menu-png.png?width=216&height=182&name=Menu-png.png)
|
May 7th, 2024 |
- Prevent question fatigue by selecting an audience that was not part of a recent campaign, or distribute your audience by another attribute value
![](https://help.joyoushq.com/hs-fs/hubfs/Screenshot%202024-05-07%20at%2010-56-50%E2%80%AFAM-png-1.png?width=688&height=504&name=Screenshot%202024-05-07%20at%2010-56-50%E2%80%AFAM-png-1.png)
|
April 24th, 2024 |
- Create and manage separate planning boards
- Filter Calendar + Dashboard by planning board
![](https://help.joyoushq.com/hs-fs/hubfs/Board%20Dropdown-png.png?width=688&height=387&name=Board%20Dropdown-png.png)
|
April 19th, 2024 |
- Cleaner calendar and login pages with improved readability
![](https://help.joyoushq.com/hs-fs/hubfs/Calendar-png.png?width=688&height=387&name=Calendar-png.png)
![](https://help.joyoushq.com/hs-fs/hubfs/Login-png.png?width=688&height=387&name=Login-png.png)
|
April 17th, 2024 |
- AI-powered guidance for action items based on campaign themes
![](https://help.joyoushq.com/hs-fs/hubfs/image%20(12)-png-1.png?width=688&height=401&name=image%20(12)-png-1.png)
|
April 10th, 2024 |
- New planning board view to help high level campaign planning across the year
![Board Dropdown](https://help.joyoushq.com/hs-fs/hubfs/Board%20Dropdown.png?width=421&height=237&name=Board%20Dropdown.png)
|
April 8th, 2024 |
- Cleaner conversations for facilitators and team members with improved readability
![Masonry View](https://help.joyoushq.com/hs-fs/hubfs/Masonry%20View.png?width=420&height=236&name=Masonry%20View.png)
![Team Member](https://help.joyoushq.com/hs-fs/hubfs/Team%20Member.png?width=420&height=236&name=Team%20Member.png)
|
March 14th, 2024 |
- New inbox view to help facilitators work through conversations in a more straightforward way
![](https://help.joyoushq.com/hs-fs/hubfs/Inbox%20view-png.png?width=416&height=2104&name=Inbox%20view-png.png)
|
March 11th, 2024 |
- Cleaner dashboard with improved readability, slightly more compact to fit on screens better
![](https://help.joyoushq.com/hs-fs/hubfs/Dashboard%20-%20Overview%20(2)-png.png?width=426&height=2155&name=Dashboard%20-%20Overview%20(2)-png.png)
|
February 28th, 2024 |
- AI suggested responses now generate suggestions in the original language of the question
|
February 23rd, 2024 |
- When viewing a conversation, it indicates when another facilitator is viewing
![](https://help.joyoushq.com/hs-fs/hubfs/Conversation%20Card%20(5)-png.png?width=426&height=2410&name=Conversation%20Card%20(5)-png.png)
|
February 19th, 2024 |
- Select one and select many options can now be added and deleted within conversation designer
![](https://help.joyoushq.com/hs-fs/hubfs/Screenshot%202024-02-19%20at%209-52-02%E2%80%AFAM-png.png?width=424&height=303&name=Screenshot%202024-02-19%20at%209-52-02%E2%80%AFAM-png.png)
|
February 19th, 2024 |
- Campaigns have default impact and topic values (not defined) on creation
![](https://help.joyoushq.com/hs-fs/hubfs/Screenshot%202024-02-19%20at%209-52-56%E2%80%AFAM-png.png?width=418&height=393&name=Screenshot%202024-02-19%20at%209-52-56%E2%80%AFAM-png.png)
|
February 6th, 2024 |
- Admin users can manage:
- Campaign copy
- Settings (campaign context, audience, facilitators)
- Proposed/confirmed status
![](https://help.joyoushq.com/hs-fs/hubfs/Campaign%20Summary%20with%20share%20and%20print%20icons-png.png?width=428&height=241&name=Campaign%20Summary%20with%20share%20and%20print%20icons-png.png)
|
February 1st, 2024 |
- Facilitators can bulk respond to conversations that contain no audience member comments
![](https://help.joyoushq.com/hs-fs/hubfs/Simpler%20Bulk%20Send%20Modal%20(1)-png.png?width=423&height=1601&name=Simpler%20Bulk%20Send%20Modal%20(1)-png.png)
|
January 23rd, 2024 |
- Top menu is replaced by a navigation rail on the left side of the screen
- Profile menu is at the bottom of the rail
- Notification bell is moved to the filter area
![](https://help.joyoushq.com/hs-fs/hubfs/Screenshot%202024-01-22%20at%202-18-53%E2%80%AFPM-png.png?width=384&height=302&name=Screenshot%202024-01-22%20at%202-18-53%E2%80%AFPM-png.png)
|
January 12th, 2024 |
- Assign people to action items
![](https://help.joyoushq.com/hs-fs/hubfs/Dialog%20-%20Blank%20(2)-png.png?width=420&height=433&name=Dialog%20-%20Blank%20(2)-png.png)
- Export action plans as spreadsheets
![](https://help.joyoushq.com/hs-fs/hubfs/Content-png.png?width=248&height=141&name=Content-png.png)
|
December 28th, 2023 |
- Facilitators can use quick filters to narrow their conversation search
![](https://help.joyoushq.com/hs-fs/hubfs/Screenshot%202024-01-09%20at%209-27-50%E2%80%AFAM-png.png?width=256&height=333&name=Screenshot%202024-01-09%20at%209-27-50%E2%80%AFAM-png.png)
|
December 20th, 2023 |
- Facilitators can use suggested responses to save time when responding
![](https://help.joyoushq.com/hs-fs/hubfs/Modal%20(15)-png.png?width=417&height=1875&name=Modal%20(15)-png.png)
|
December 18th, 2023 |
- Print and export your action plan
![](https://help.joyoushq.com/hs-fs/hubfs/Screenshot%202023-12-20%20at%2010-12-10%E2%80%AFAM-png.png?width=284&height=215&name=Screenshot%202023-12-20%20at%2010-12-10%E2%80%AFAM-png.png)
|
December 11th, 2023 |
- Track action items from campaigns under the Action tab in Dashboard
![](https://help.joyoushq.com/hs-fs/hubfs/Card%20(4)-png.png?width=419&height=2465&name=Card%20(4)-png.png)
|
November 27th, 2023 |
- Faster navigation between conversations in the Live Feed
![](https://help.joyoushq.com/hs-fs/hubfs/Conversation%20(1)-png.png?width=425&height=1911&name=Conversation%20(1)-png.png)
|
November 20th, 2023 |
- Download campaign conversations from Calendar to PDF and PPT
![](https://help.joyoushq.com/hs-fs/hubfs/Screenshot%202023-11-20%20at%202-51-02%E2%80%AFPM-png.png?width=308&height=891&name=Screenshot%202023-11-20%20at%202-51-02%E2%80%AFPM-png.png)
- Share link to campaign conversations
![](https://help.joyoushq.com/hs-fs/hubfs/Share%20link%20to%20campaign%20dialog-png-1.png?width=410&height=230&name=Share%20link%20to%20campaign%20dialog-png-1.png)
|
October 31st, 2023 |
- Download report files as PowerPoint
![](https://help.joyoushq.com/hs-fs/hubfs/image%20(12)-png.png?width=317&height=447&name=image%20(12)-png.png)
|
October 30, 2023 |
- Themes tab added to the Dashboard
![](https://help.joyoushq.com/hs-fs/hubfs/Screenshot%202023-10-13%20at%203-11-33%E2%80%AFPM-png.png?width=688&height=407&name=Screenshot%202023-10-13%20at%203-11-33%E2%80%AFPM-png.png)
|
October 11th, 2023 |
- Apply attribute filter to Dashboard from attribute chart
![](https://help.joyoushq.com/hs-fs/hubfs/Screenshot%202023-11-20%20at%202-58-18%E2%80%AFPM-png.png?width=413&height=311&name=Screenshot%202023-11-20%20at%202-58-18%E2%80%AFPM-png.png)
|
October 4th, 2023 |
- Easily apply conversation filters in the Live Feed
![](https://help.joyoushq.com/hubfs/Screenshot%202023-10-04%20at%204-53-26%20PM-png.png)
- Sentiment filters can be applied in the Dashboard
![](https://help.joyoushq.com/hubfs/Screenshot%202023-10-04%20at%204-56-00%20PM-png.png)
|
September 5th, 2023 |
- Weekly summaries are sent to campaign facilitators, replacing daily notifications
![](https://help.joyoushq.com/hubfs/Screenshot%202023-08-14%20at%207-29-44%20AM-png.png)
|
September 1st, 2023 |
- More detailed participation information made available in the dashboard gives users a complete view of the campaign in one place
![](https://help.joyoushq.com/hubfs/Screenshot%202023-09-05%20at%204-35-35%20PM-png-2.png)
|
August 24th, 2023 |
- Dashboard displays “New participants” for conversations from week 2 and onward.
- Dashboard displays actionable phrase counts in the line chart
![Participation](https://help.joyoushq.com/hs-fs/hubfs/Participation.png?width=688&height=387&name=Participation.png)
|
August 16th, 2023 |
- Send an additional nudge to participants after an initial nudge is scheduled or sent
|
August 14th, 2023 |
- View overall participation for a campaign on the dashboard, as well as participation over time at a conversation level
![](https://help.joyoushq.com/hubfs/Screenshot%202023-08-14%20at%207-22-00%20AM-png.png)
|
August 1st, 2023 |
- Facilitators are given more context of the campaigns they are being added to and when it will launch
![](https://help.joyoushq.com/hubfs/Frame%2013620%20(3)-png.png)
|
July 27th, 2023 |
- Dashboard has improved readability
![](https://help.joyoushq.com/hubfs/Cards-png.png)
|
July 17th, 2023 |
- Similar themes are grouped and displayed in the dashboard
- View and filter to associated actionable phrases for each theme
- View associated conversations for each theme
- Rename themes and sub-themes
![](https://help.joyoushq.com/hubfs/image-png-Jun-06-2023-01-38-19-6350-AM.png)
|
July 3rd, 2023 |
- Replace featured comments in the Dashboard if you think there is one that better illustrates the theme
![](https://help.joyoushq.com/hubfs/Screenshot%202023-08-01%20at%2010-46-00%20AM-png.png)
|
June 20th, 2023 |
- Send your audience a nudge email to increase participation
![](https://help.joyoushq.com/hubfs/Frame%2013620%20(4)-png.png)
|
June 14th, 2023 |
- Facilitators receive a launch reminder email on the day a campaign launches
![](https://help.joyoushq.com/hubfs/Frame%2013620%20(5)-png.png)
|
June 2nd, 2023 |
- Rename themes if the terms used are not quite right for your organization
![](https://help.joyoushq.com/hs-fs/hubfs/Modal%20(3)-png.png?width=320&height=227&name=Modal%20(3)-png.png)
|
May 29th, 2023 |
- Actionable phrases are displayed in real-time
![](https://help.joyoushq.com/hubfs/Feed%20Navigation%20Drawer100%20border%20(2)-png.png)
|
May 4th, 2023 |
- Facilitators can see an indicator in the conversation modal if another user is currently typing a reply to that conversation
![](https://help.joyoushq.com/hubfs/Conversation%20Card%20(2)-png.png)
|
April 12th, 2023 |
- Click a theme on the Top Actionable Themes chart to jump to the Live Feed, filtering by the theme and the campaign to view conversations associated with that theme
![](https://help.joyoushq.com/hubfs/Desktop%20Feed-png.png)
|
April 11th, 2023 |
- Common phrases act as prompts to enable quick replies for facilitators
![](https://help.joyoushq.com/hubfs/Modal%20(5)-png.png)
|
April 5th, 2023 |
- The Campaign Dashboard allows you to download reports directly from the tool
![](https://help.joyoushq.com/hubfs/Page%202-png.png)
|
April 3rd, 2023 |
- Reach more people by integrating with Slack
![](https://help.joyoushq.com/hs-fs/hubfs/UI%20(2)-png.png?width=158&height=346&name=UI%20(2)-png.png)
|
March 28th, 2023 |
- The Campaign Dashboard adds featured quotes from the key themes for each conversation in the campaign
![Featured Quotes](https://help.joyoushq.com/hs-fs/hubfs/Featured%20Quotes.png?width=688&height=818&name=Featured%20Quotes.png)
|
March 17th, 2023 |
- The Campaign Dashboard adds rating summary and breakdown by any attribute for each question in the campaign
![](https://help.joyoushq.com/hubfs/Dashboard%20(4)-png.png)
|
March 17th, 2023 |
- Campaign Dashboard second beta release adds high level information when you select a campaign from the timeline, including top actionable themes and rating summary breakdown by any attribute
![](https://help.joyoushq.com/hubfs/With%20campaign%20filter-png.png)
|
March 10th, 2023 |
- Reach more people by integrating with Workplace from Meta
![](https://help.joyoushq.com/hs-fs/hubfs/UI%20(1)-png.png?width=190&height=411&name=UI%20(1)-png.png)
|
January 17th, 2023 |
- Joyous gets a little more Joyous-er
![](https://help.joyoushq.com/hubfs/Desktop%20Feed100%20border-png.png)
|
December 19th, 2022 |
- Close campaigns for new responses
|
December 2nd, 2022 |
- Reach more people by integrating with Microsoft Teams
![](https://help.joyoushq.com/hs-fs/hubfs/UI-png.png?width=188&height=407&name=UI-png.png)
|
November 10th, 2022 |
- Actionable phrases are highlighted within conversations
![](https://help.joyoushq.com/hs-fs/hubfs/Screen%20Shot%202022-11-10%20at%202-15-00%20PM-png.png?width=201&height=403&name=Screen%20Shot%202022-11-10%20at%202-15-00%20PM-png.png)
- Filter the live feed to see Actionable Conversations only
![](https://help.joyoushq.com/hs-fs/hubfs/Chip%20(2)-png-1.png?width=179&height=26&name=Chip%20(2)-png-1.png)
|
August 11th, 2022 |
- Joyous supports the Mana Ora framework
![](https://help.joyoushq.com/hs-fs/hubfs/Group%2096-png.png?width=377&name=Group%2096-png.png)
|
August 8th, 2022 |
- Facilitators can track important conversations by marking them with a star
![](https://help.joyoushq.com/hs-fs/hubfs/Selected-png.png?width=402&name=Selected-png.png)
- Filter the feed to show conversations that have been marked with a star
![](https://help.joyoushq.com/hs-fs/hubfs/Chip-png-2.png?width=191&name=Chip-png-2.png)
|
July 25th, 2022 |
- View the date and time details of the last comment in a conversation
![](https://help.joyoushq.com/hs-fs/hubfs/Screen%20Shot%202022-08-08%20at%204-30-11%20PM-png.png?width=384&name=Screen%20Shot%202022-08-08%20at%204-30-11%20PM-png.png)
|
May 12th, 2022 |
- 2 new conversation filters. Making it easier for you to see:
- Conversations I've Joined: Conversations that you have commented on
- Conversations With No Comments: Conversations that have no comment from a team member
![](https://help.joyoushq.com/hs-fs/hubfs/Chip%20(2)-png.png?width=277&name=Chip%20(2)-png.png)
|
April 27th, 2022 |
- New conversation filter. Making it easier for you to see:
-
- Conversations Awaiting Response: Conversations that have a comment from a team member but no response
![](https://help.joyoushq.com/hs-fs/hubfs/Chip%20(3)-png.png?width=284&name=Chip%20(3)-png.png)
|
March 4th, 2022 |
- Send different questions to subsets of your campaign audience
|
March 2nd, 2022 |
- Insights includes a new Average scores over time chart
|
January 20th, 2022 |
- Team members can self-select reporting attributes such as Tribe, Squad, Ethnicity, Gender etc
![](https://help.joyoushq.com/hs-fs/hubfs/Screen%20Shot%202021-12-06%20at%203-02-44%20PM-png.png?width=296&name=Screen%20Shot%202021-12-06%20at%203-02-44%20PM-png.png)
|
January 13th, 2022 |
- Bug fix: Rounding error in eNPS calculation
|
January 6th, 2022 |
- Bug fix: Joydog bubbles were highlighted when a selection or rating was edited
|
December 23rd, 2021 |
- Questions cards in Insights include open questions and multiple choice questions
![](https://help.joyoushq.com/hubfs/Questions%20Card%20by%20category-png.png)
|
December 23rd, 2021 |
- Conversation starter filters were not sorted from most recent to oldest question round
|
December 23rd, 2021 |
- Notification count on team-member-ui header would show -1 when there were no notifications
|
November 30th, 2021 |
- Bug fix: App bar was partially hidden when question filter was clicked from Insights
|
November 25th, 2021 |
- Bug fix: On Insights, percentage values in sentiment bars were rounded incorrectly
|
November 22nd, 2021 |
- SMS delivery is improved in the following ways:
- We use dedicated short codes for NZ customers.
- We use dedicated dedicated alphanumeric codes for AU customers.
- This will reduce the number of SMS messages being flagged as spam by the mobile phone carriers
|
November 6th, 2021 |
⚠️ Joyous underwent a scheduled maintenance update
- Note that people may be required to log back into Joyous after this maintenance update is completed
|
October 27th, 2021 |
- Ability to disable commenting in conversations based on permissions
|
October 26th, 2021 |
- Bug fix: Questions card data was calculated based off how many people viewed each question in a conversation instead of how many people received the conversation starter
|
October 22nd, 2021 |
- Bug fix: Insights and Heatmaps showed all question rounds with no question or conversation starter filters applied
|
October 20th, 2021 |
- Insights include a new Questions card below the category cards. Each row shows results for each rating scale question
![](https://help.joyoushq.com/hubfs/Questions%20Card-png.png)
|
October 19th, 2021 |
- We've improved our error messages, to provide more clarity and support to our users:
- When filtering and there are no results to display on the live feed
- When we encounter an unexpected error
- When someone's token has expired for the team member view
|
October 13th, 2021 |
- New Conversation Starter filter. Filter by conversation using the leading question of the conversation
![](https://help.joyoushq.com/hs-fs/hubfs/Screen%20Shot%202021-10-18%20at%2011-29-08%20PM-png.png?width=415&name=Screen%20Shot%202021-10-18%20at%2011-29-08%20PM-png.png)
|
21st September, 2021
|
- New Message Pill worked incorrectly when new changes were added to conversations not visible in the Live Feed
|
20th September, 2021
|
- My Direct Reporting Line. A new filter to view your entire direct reporting line. Great for leaders, such as Tribe Leads or Administrators who have broad visibility
![](https://help.joyoushq.com/hs-fs/hubfs/Chip-png.png?width=192&name=Chip-png.png)
|
20th September, 2021 |
- Bug fix: eNPS values in Heatmaps and Insights were not integers
|
14th September, 2021 |
- Bug fix: Question sent time was different in the live feed, heatmaps and insights
|
13th September, 2021 |
- Participation information has it's own menu item on the app bar, making it easier to find. There are many other improvements to this page:
-
-
The Team member commented measure is back!
-
Total chats percentage is calculated by dividing the value by the Team member commented value. So the Total Chats values and percentage now match the old Leader Response Rate measure
-
Total chats values have a background colour based on the levels shown in the sidebar. The rest of the values will no longer have a background colour
-
Filter Participation using questions asked more than once by round
|
13th September, 2021 |
- The team member's messages are light blue. Makes it easier to distinguish between the team member and leader responses
![Feed Navigation Drawer (1)](https://help.joyoushq.com/hs-fs/hubfs/Feed%20Navigation%20Drawer%20(1).png?width=688&name=Feed%20Navigation%20Drawer%20(1).png)
|
13th September, 2021 |
- Filter by question round. Makes it easy to see responses for a particular round of a question. You can choose which round to see from the options below the question filter
![Direction (1)-png](https://help.joyoushq.com/hs-fs/hubfs/Direction%20(1)-png.png?width=688&name=Direction%20(1)-png.png)
|
8th September, 2021 |
- The input bar now includes a progress bar and a skip button. Making it it more obvious and easier to navigate through longer conversations
![Screen Shot 2021-09-11 at 12.38.04 PM](https://help.joyoushq.com/hs-fs/hubfs/Screen%20Shot%202021-09-11%20at%2012.38.04%20PM.png?width=352&name=Screen%20Shot%202021-09-11%20at%2012.38.04%20PM.png)
|
8th September, 2021 |
- Bug fix: Date displayed on feed card headers was not the conversation send date
|
7th September, 2021 |
- UI improvements to team member view
|
7th September, 2021 |
- Messages from people responding to conversations now show the full name of the author, and the send time
![Screen Shot 2021-09-11 at 12.37.40 PM](https://help.joyoushq.com/hs-fs/hubfs/Screen%20Shot%202021-09-11%20at%2012.37.40%20PM.png?width=299&name=Screen%20Shot%202021-09-11%20at%2012.37.40%20PM.png)
|
25th August, 2021 |
|
20th August, 2021 |
- Bug fix: Some users were experiencing an error in both the live feed or the team member view which has been fixed
|
19th August, 2021 |
- Some users reported missing having the topic and date on the live feed conversation card headers - these have now been reinstated
![](https://help.joyoushq.com/hs-fs/hubfs/Screen%20Shot%202021-09-11%20at%2012-40-32%20PM-png.png?width=343&name=Screen%20Shot%202021-09-11%20at%2012-40-32%20PM-png.png)
|
19th August, 2021 |
- Bug fix: Some users experienced a flickering issue on the live feed which has been fixed
|
14th August, 2021 |
|