Understanding filters
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      3. Understanding filters

      What filters can I use in Dashboard?

      Narrow your Dashboard results to see data that is specific to groups of people or campaigns.

      To learn about how to use the filters read How to apply Joyous filters.

       


      Campaign filters

      Campaign filters enable you to view data from a specific campaign.

      The Campaign filter lets you see conversations from a specific campaign. Campaign filters can be applied to all pages.

       

      Attribute Filters

      Attribute filters enable you to view data from specific groups of people. Any attribute you pass to us in your people data can be used as a filter. Below are some common attribute filters.

      A Region filter lets you see results for audience members located in a specific region (e.g. North, Auckland, Nashville).
      A Division filter lets you see results for audience members working in a specific division (e.g. Engineering, Operations).
      A Market filter lets you see results for audience members working in a specific market (e.g. Consumer, Industrial).
      A Gender filter lets you see results for audience members with a specific gender identity (e.g.Female, Male, Non-binary).
      A Tenure filter lets you see results for audience members with specific tenure (e.g. 0-3 months, 6-10 years).

       


      People Filters

      People filters enable you to view data from specific people or teams. 

      The Audience member filter lets you see results for a specific person.
      The Team filter lets you see results for people working in a specific team.

       


      Question Filters

      Question filters enable you to view data from a specific campaign or category and data that contains a specific question or sentiment. 

      The Question filter lets you see results for a specific question. 
      The Sentiment filter lets you see results for a specific rating score. 
      • If you want to see conversations that contain scores of 9 or 10 apply the Positive filter.
      • If you want to see conversations that contain scores of 7 or 8 apply the Neutral filter.
      • If you want to see conversations that contain scores of 0 - 6 apply the Negative filter.
      The Category filter lets you see results for questions from a specific category/impact area.

       

      Theme filters

      Theme filters enable you to view data from a specific theme or sub-theme. You can find themes and sub-themes in the Themes tab on the Dashboard.

      The Theme filter lets you see conversations from a specific theme. Theme filters can be applied to Live Feed and Dashboard.
      The Sub-theme filter lets you see conversations from a specific sub-theme. Sub-theme filters can be applied to Live Feed and Dashboard.