Help Center
Go to joyoushq.com
FAQs
Setting up Joyous
Overview
People data integrations
Contact methods
Dashboard sign-on
Privacy & security
Matrix relationships
Resources
Audience resources
Giving feedback
Changing your feedback
Facilitator resources
Responding to feedback
Understanding filters
Understanding Dashboard
Understanding Participation
Understanding Calendar
Frameworks
Frameworks
Surveys
Release notes
FAQs
FAQs for audience members
FAQs for responders
Archived
Back to home
Help Center
FAQs
Setting up Joyous
Overview
People data integrations
Contact methods
Dashboard sign-on
Privacy & security
Matrix relationships
Resources
Audience resources
Giving feedback
Changing your feedback
Facilitator resources
Responding to feedback
Understanding filters
Understanding Dashboard
Understanding Participation
Understanding Calendar
Frameworks
Frameworks
Surveys
Release notes
FAQs
FAQs for audience members
FAQs for responders
Archived
FAQs
Find answers to commonly asked questions.
FAQs for audience members
What is Joyous?
How do I log in?
Why did my token expire?
Is there a time limit for when a question has to be answered?
What do I do once I’ve finished answering the question(s)?
Why do I not receive notifications?
Can I answer an open question without selecting a rating?
How do I get my name corrected in Joyous?
Why does Joyous use unique links to deliver questions?
How do I insert an emoji into one of my comments? 🦄 🧐 🌈
See more
FAQs for responders
Why can't I access my account?
Why am I not receiving notifications?
Does Joyous have an app?
Can I start a conversation with a team member in Joyous?
How do I see when a response was submitted?
How do I download an export of campaign data?
Can I send a person a question that has already been sent that they previously missed?
What should I do if my reporting lines or direct reports aren't correct?
What happens when a team member leaves the organisation?
What happens when a team member switches to a different location?
What happens when a team member switches to a different leader?
What happens when an attribute is updated and the reporting line is not affected?
See more