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Facilitator resources
Setting up Joyous
Overview
People data integrations
Contact methods
Dashboard sign-on
Privacy & security
Matrix relationships
Resources
Audience resources
Giving feedback
Changing your feedback
Facilitator resources
Responding to feedback
Understanding filters
Understanding Dashboard
Understanding Participation
Understanding Calendar
Frameworks
Frameworks
Surveys
Release notes
FAQs
FAQs for audience members
FAQs for responders
Archived
Back to home
Help Center
Facilitator resources
Setting up Joyous
Overview
People data integrations
Contact methods
Dashboard sign-on
Privacy & security
Matrix relationships
Resources
Audience resources
Giving feedback
Changing your feedback
Facilitator resources
Responding to feedback
Understanding filters
Understanding Dashboard
Understanding Participation
Understanding Calendar
Frameworks
Frameworks
Surveys
Release notes
FAQs
FAQs for audience members
FAQs for responders
Archived
Facilitator resources
Learn how to respond to audience feedback and how to navigate the facilitator view.
Responding to feedback
Tips for responding to feedback
How do I access the live feed?
How do I interpret the conversation card?
How do I view new messages in the live feed?
How do I reply to a comment?
How do I use Starred Conversations?
How do I see Actionable Conversations?
How do I react to feedback?
How can I bulk respond to conversations with no comments?
How do I switch between my conversations and the live feed?
See more
Understanding filters
Which filters can I use in the Live Feed?
What filters can I use in Dashboard?
What filters can I use in Participation?
How do I apply filters?
Understanding Dashboard
How do I use the Campaign Timeline?
How do I use the Overview card?
How do I use the Question cards?
How do I use the Themes tab?
How do I use the Action tab?
How do I interpret eNPS scores?
See more
Understanding Participation
How do I interpret the Participation table?
How do I view other columns in Participation?
How do I change the column order in Participation?
How do I change the overall calculation in Participation?
Understanding Calendar
How do I add the campaign audience?
