Help Center
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Facilitator resources
Setting up Joyous
Overview
People data integrations
Contact methods
Dashboard sign-on
Privacy & security
Matrix relationships
Resources
Campaign stakeholder resources
Understanding the Board
Understanding the Calendar
Understanding the Dashboard
Facilitator resources
Understanding the Live Feed & Inbox
Understanding filters
Understanding Participation
FAQs
Audience resources
Giving feedback
Changing your feedback
FAQs
Frameworks
Frameworks
Surveys
Release notes
Archived
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Help Center
Facilitator resources
Setting up Joyous
Overview
People data integrations
Contact methods
Dashboard sign-on
Privacy & security
Matrix relationships
Resources
Campaign stakeholder resources
Understanding the Board
Understanding the Calendar
Understanding the Dashboard
Facilitator resources
Understanding the Live Feed & Inbox
Understanding filters
Understanding Participation
FAQs
Audience resources
Giving feedback
Changing your feedback
FAQs
Frameworks
Frameworks
Surveys
Release notes
Archived
Facilitator resources
Learn how to respond to audience feedback and how to navigate the facilitator view.
Understanding the Live Feed & Inbox
Tips for responding to feedback
How do I access the Live Feed?
How do I interpret a conversation?
How do I view new messages in the Live Feed and Inbox?
How do I reply to a comment in the Live Feed or Inbox?
How do I use Starred Conversations in the Live Feed and Inbox?
How do I see Actionable Conversations in the Live Feed and Inbox?
How do I react to feedback in the Live Feed and Inbox?
How can I bulk respond to conversations with no comments?
How do I switch between the facilitator view and 'My conversations'?
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Understanding filters
How do I apply filters?
Which filters can I use in the Live Feed and Inbox?
What filters can I use in Dashboard?
Which filters can I use in Calendar?
Which filters can I use in the Board?
What filters can I use in Participation?
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Understanding Participation
How do I interpret the Participation table?
How do I change the data in the Participation table?
FAQs
Why can't I access my account?
Does Joyous have an app?
Why am I not receiving notifications?
Can I start a conversation with a team member in Joyous?
How do I see when a response was submitted?
How do I download an export of campaign data?
Can I send a person a question that has already been sent that they previously missed?
What should I do if my reporting lines or direct reports aren't correct?
What happens when a team member leaves the organisation?
What happens when a team member switches to a different location?
What happens when a team member switches to a different leader?
What happens when an attribute is updated and the reporting line is not affected?
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